Search
Get in Touch
NACCC Accredited Centre

Supporting Families Through Safe Contact

Professional supervised and supported family time services in Swansea. Creating safe, welcoming spaces where families can maintain meaningful connections.
Contact Us Today
Complete Forms Online
  • DBS Checked Staff
  • Child-Focused Care
  • 15+ Years Experience
Learn more about our services
0 +
Years of Service
0
Family Time Rooms
0 +
Families Helped
0 %
NACCC Accredited

Your Journey With Us

A simple, supportive process designed to help families reconnect safely

01

Initial Contact

Reach out to discuss your family’s needs and circumstances

02

Assessment

We evaluate requirements and determine the best service for you

03

Supervision

Safe, professional family time sessions in our welcoming facilities

04

Progress

Ongoing support and transition to greater independence
…

Our Professional Services

We provide comprehensive family time services designed to support families during challenging times, ensuring the safety and wellbeing of children remains our priority.

Supervised Family Time

Professional oversight for all visits in our safe, child-friendly environment
  • Trained staff present at all times
  • Detailed session reports
  • Court-approved service
  • Flexible scheduling

Supported Family Time

Guidance and support with less direct oversight for rebuilding relationships
  • Staff available if needed
  • Gradual independence
  • Family-focused approach
  • Progress monitoring

Handover Service

Safe exchange of children between parents in a neutral, secure setting
  • Neutral meeting point
  • Reduced conflict
  • Child-centered process
  • Documented exchanges
View All Services

Why Families Choose Us

Discover what makes our service the trusted choice for families across the region.

Safe, Welcoming Spaces

Our NACCC-accredited facilities provide a secure, comfortable environment where families can focus on rebuilding connections.

  • Purpose-built family time rooms
  • Child-friendly environment
  • CCTV security systems
  • Comfortable waiting areas

Trained, Compassionate Staff

Our experienced team understands the complexities of family dynamics and provides professional, empathetic support throughout your journey.
  • Qualified, experienced professionals
  • Regular training and development
  • Child-centered approach
  • Confidential and impartial

10+ Years of Success

Over a decade of helping families reconnect, with thousands of successful family time sessions and positive outcomes.
  • 1000+ families supported
  • High satisfaction rates
  • Court-recognized service
  • Positive family outcomes

Real Stories From Families

Hear from those who’ve experienced our services firsthand

“The staff made us feel comfortable during a difficult time. The rooms are welcoming and child-friendly.”

— Parent from Cardiff
“Professional, caring, and understanding. They helped us rebuild our family connections safely.”
— Family member
“A lifeline for our family. The supervised family time gave us peace of mind and structure.”
— Parent from South Wales

Ready to Take the Next Step?

Contact us today to discuss your family’s needs and start your journey with us

Call Us Now
Complete Forms Online

029 2081 3331

Monday – Saturday: 9:00 AM – 5:00 PM